Privacy Policy
Welcome to ponderandspoon.com
Here is our privacy policy which is in effect for the duration of each visit you make to this website. It also describes how we use any data you choose to give to us.
We want you to have a great experience visiting our website and we want you to trust how we do things. To that end, Ponder And Spoon is absolutely committed to protecting your online privacy.
To use this site, you must be considered an adult in your home territory and that are able to understand and consent to this privacy policy. This website should not be used by minors as a result.
It is important that you understand that by using this site, you agree to all elements of this privacy policy, and as such, your continued use indicates that you have read this document, much of which is ensuring your personal data is respected and protected.
This privacy applies equally whether you are customer or a non-customer.
INFORMATION COLLECTED
Cookies
We may send cookies to your computer in order to uniquely identify your browser and improve how our website works for our visitors. You can control what cookies are active or not active through your chosen web browser. Be advised however the site may not work as designed if you disable some cookies.
Interaction
To analyse how this site is used, we may from time to time, record how you interact with the site. This kind of data is really useful in determining what our customers like, and what they don’t. This helps us provide you with a better experience relevant to how you want to use the site. The data could include which browser you are using, the IP routing, how you search in our site and where you are located.
Order Fulfilment
It’s great when we get an order and we are grateful for each and every one. To make sure we do the best possible to fulfil your order, we will ask for any data that is reasonably required to complete our contract. This information may be shared with our e-commerce platform tool and our CRM platform. The email address you supply us with will be used to provide order status updates.
When you place an order you may be added to our mailing list from which you can unsubscribe at any time using the unsubscribe link at the foot of each email we send you or by contacting us at hello@ponderandspoon.com.
Financial
Only our third-party payment processors (Stripe and Paypal) hold your financial data. We do not store such data nor have access to it. We are provided with transactional data, along with any other relevant data to ensure that we can fulfil our order obligations and promises to you.
HOW YOUR DATA IS USED
When you provide us with your information, it is so that we can efficiently fulfil orders or promises made to you – we also use traffic to help make our website work better for our visitors and customers. We may use it to send you communications about your order and/or newsletters. To keep this site operational, we may use third party contractors and consultants from time to time – or indeed online tools, like Acumbamail which we use to manage our emails. These individuals have signed data processing agreements with us, and it is only such individuals who may have sight of your personal data.
EXTERNAL WEBSITE LINKS
Sometimes we will provide links to third party websites – these will always be relevant to the content of this site. Any affiliate or sponsored links (links that we receive a commission for) will be clearly labelled and will only be for trusted businesses.
We are not responsible for the privacy policies of external websites.
YOUR PROTECTION
We take your personal data seriously and understand it is a privilege to have it. We therefore employ several measures to protect the data you give us (directly or through cookies and interactions). These measures help prevent unauthorised access and/or misuse. Sadly, there are tools distributed maliciously onto personal computers that may capture your data without your knowledge.
We are unable to prevent such activity on the devices you choose to use to visit this site, therefore this privacy policy only applies to security we can directly control ourselves.
By using this site and giving us any information, you acknowledge this is at your own risk.
To access or use our site, you must be 18 years or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the site.
Requesting Access To Data
Under data protection legislation, you have the right to request access to information that I hold about you. To make a request for personal information, please use this email address to get in touch – hello@ponderandspoon.com.
You also have the right to:
• object to processing of personal data that is likely to cause, or is causing, damage or distress
• prevent processing for the purpose of direct marketing
• object to decisions being taken by automated means
• in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
• claim compensation for damages caused by a breach of the Data Protection regulations
Updating your information
If you subscribe to our emails, the option to unsubscribe will be at the bottom of every email we send you. If there is any of your information that you would to correct or edit, then please get in touch here - hello@ponderandspoon.com.
Changes to this Policy
This privacy notice will be reviewed regularly and updated as necessary to reflect any changes to data collection, processing methods or applicable laws.
Contact
If you have any questions about this Privacy Policy, please use this email address to get in touch - hello@ponderandspoon.com.